A well-defined service also identifies internal processes necessary to provide and support the service.

The IDFS also supplies advice and guidance on core institutional data and assists developers in clarifying their requests. Service definition is foundational to service management. Elle est donnée par la doctrine et la jurisprudence plus que par les textes (les lois qualifient rarement une activité de service public et ne donnent aucune définition générale de ce dernier). Clearly defined services enable customers to understand service offerings, including what each service does and does not include, eligibility, service limitations, cost, how to request services, and how to get help.

Section 1 : La notion de service public 1. Sometimes services are difficult to identify because they are closely associated with a good; such as the combination of a diagnosis with the administration of a medicine.

Définition générale La définition du service public a évolué dans le temps.

Elle suit le plus souvent la voie hiérarchique (Information descendante) Moyen de transmission d’un message au sein d’une entreprise. and Services Service Definition Document October 2009 Service Name Institutional Data Feed Service (IDFS) Service Description The IDFS provides bulk institutional data feeds to application developers, with comprehensive documentation regarding the feed itself. No transfer of possession or ownership takes place when services are sold, and they (1) cannot be stored or transported, (2) are instantly perishable , and (3) come into existence at the time they are bought and consumed. Note de service Note d’information Définition Moyen de transmission des instructions, des décisions, des consignes au sein des services de l’entreprise.